Difficult Client

You are meeting with Michael on a one-to-one basis after he has just received some unexpected news that he will be remaining in the hospital, involuntarily.

Learning Objectives

– Learner utilizes therapeutic communication techniques with escalating patient behaviors

– Learner redirects difficult client behaviors by setting limits

– Learner maintains and/or takes appropriate actions for safety precautions during escalation

– Learner utilizes appropriate de-escalation communication techniques with client interactions

MINIMUM:

OS: Windows 10
Processor: Intel Core i5-2300 | AMD FX-4350
Memory: 4 GB RAM
Graphics: Nvidia GeForce GTX 2060
DirectX: Version 11
Storage: 12 GB available space

RECOMMENDED:

OS: Windows 10
Processor: Intel Core i7-2300 | AMD FX-4350
Memory: 8 GB RAM
Graphics: Nvidia GeForce GTX 3060
DirectX: Version 11
Storage: 12 GB available space

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